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support [2014-04-03 21:34] – nkukardsupport [2020-04-10 21:08] (current) – [Commercial Support] wikiadmin
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 Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards. Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards.
  
 +==== Announce List ====
 +
 +This mailing list is a closed list for announcements regarding the project only. For instance new version releases.
 +
 +[[https://lists.policyd.org/mailman/listinfo/announce_lists.policyd.org|Subscribe]]
 +[[http://lists.policyd.org/pipermail/announce_lists.policyd.org/|Archives]]
  
 ==== Users List ==== ==== Users List ====
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 This mailing list is generally for the users of PolicyD, configuration questions, information ... etc. This mailing list is generally for the users of PolicyD, configuration questions, information ... etc.
  
-[[https://lists.allworldit.org/mailman/listinfo/awit-whmcs-ippm-users_lists.allworldit.org|Subscribe]] +[[https://lists.policyd.org/mailman/listinfo/users_lists.policyd.org|Subscribe]] 
-[[http://lists.allworldit.org/pipermail/awit-whmcs-ippm-users_lists.allworldit.org/|Archives]]+[[http://lists.policyd.org/pipermail/users_lists.policyd.org/|Archives]] 
 + 
 +==== Developers List ==== 
 + 
 +This mailing list is for submission of patches and discussion of development regarding PolicyD. 
 + 
 +[[https://lists.policyd.org/mailman/listinfo/devel_lists.policyd.org|Subscribe]] 
 +[[http://lists.policyd.org/pipermail/devel_lists.policyd.org/|Archives]] 
 + 
 +===== IRC ===== 
 + 
 +  * irc.freenode.net 
 +  * #policyd
  
 ===== How to ask for help ===== ===== How to ask for help =====
  
-  * Mailing list is the preferred method+  * Mailing list is the preferred method although users are more than welcome to join us on IRC
   * Include:   * Include:
-    * Full set of screenshots and detailed logs+    * The exact version of policyd you are running and where you got it 
 +    * Full policyd debug log (see [[cluebringer.conf|here]] to enable logging) 
 +    * Postfix log, if applicable
     * Steps to reproduce, if possible     * Steps to reproduce, if possible
-    * Relevant setup fields / structure+    * Relevant database fields / structure 
 +    * Relevant mail log 
 + 
 +===== Commercial Support =====
  
 +Commercial support options can be obtained from https://www.allworldit.com