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support [2014-04-03 21:34]
nkukard
support [2015-04-03 07:58]
nkukard [How to ask for help]
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 Please take special care when replying or posting to the mailing list and read [[http://​tools.ietf.org/​html/​rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards. Please take special care when replying or posting to the mailing list and read [[http://​tools.ietf.org/​html/​rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards.
  
 +==== Announce List ====
 +
 +This mailing list is a closed list for announcements regarding the project only. For instance new version releases.
 +
 +[[https://​lists.policyd.org/​mailman/​listinfo/​announce_lists.policyd.org|Subscribe]]
 +[[http://​lists.policyd.org/​pipermail/​announce_lists.policyd.org/​|Archives]]
  
 ==== Users List ==== ==== Users List ====
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 This mailing list is generally for the users of PolicyD, configuration questions, information ... etc. This mailing list is generally for the users of PolicyD, configuration questions, information ... etc.
  
-[[https://​lists.allworldit.org/​mailman/​listinfo/​awit-whmcs-ippm-users_lists.allworldit.org|Subscribe]] +[[https://​lists.policyd.org/​mailman/​listinfo/​users_lists.policyd.org|Subscribe]] 
-[[http://​lists.allworldit.org/​pipermail/​awit-whmcs-ippm-users_lists.allworldit.org/​|Archives]]+[[http://​lists.policyd.org/​pipermail/​users_lists.policyd.org/​|Archives]] 
 + 
 +==== Developers List ==== 
 + 
 +This mailing list is for submission of patches and discussion of development regarding PolicyD. 
 + 
 +[[https://​lists.policyd.org/​mailman/​listinfo/​devel_lists.policyd.org|Subscribe]] 
 +[[http://​lists.policyd.org/​pipermail/​devel_lists.policyd.org/​|Archives]] 
 + 
 +===== IRC ===== 
 + 
 +  * irc.freenode.net 
 +  * #policyd
  
 ===== How to ask for help ===== ===== How to ask for help =====
  
-  * Mailing list is the preferred method+  * Mailing list is the preferred method ​although users are more than welcome to join us on IRC
   * Include:   * Include:
-    * Full set of screenshots ​and detailed logs+    * The exact version ​of policyd you are running ​and where you got it 
 +    * Full policyd debug log (see [[cluebringer.conf|here]] to enable logging) 
 +    * Postfix log, if applicable
     * Steps to reproduce, if possible     * Steps to reproduce, if possible
-    * Relevant ​setup fields / structure+    * Relevant ​database ​fields / structure 
 +    * Relevant mail log 
 + 
 +===== Commercial Support =====
  
 +Commercial support options can be found here http://​policyd.com