Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision Last revision Both sides next revision | ||
|
support [2014-04-03 21:34] nkukard |
support [2015-04-03 07:58] nkukard [How to ask for help] |
||
|---|---|---|---|
| Line 7: | Line 7: | ||
| Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards. | Please take special care when replying or posting to the mailing list and read [[http://tools.ietf.org/html/rfc1855|RFC 1855]] regarding mail and mailing list guidelines. Specifically section 3.1 onwards. | ||
| + | ==== Announce List ==== | ||
| + | |||
| + | This mailing list is a closed list for announcements regarding the project only. For instance new version releases. | ||
| + | |||
| + | [[https://lists.policyd.org/mailman/listinfo/announce_lists.policyd.org|Subscribe]] | ||
| + | [[http://lists.policyd.org/pipermail/announce_lists.policyd.org/|Archives]] | ||
| ==== Users List ==== | ==== Users List ==== | ||
| Line 12: | Line 18: | ||
| This mailing list is generally for the users of PolicyD, configuration questions, information ... etc. | This mailing list is generally for the users of PolicyD, configuration questions, information ... etc. | ||
| - | [[https://lists.allworldit.org/mailman/listinfo/awit-whmcs-ippm-users_lists.allworldit.org|Subscribe]] | + | [[https://lists.policyd.org/mailman/listinfo/users_lists.policyd.org|Subscribe]] |
| - | [[http://lists.allworldit.org/pipermail/awit-whmcs-ippm-users_lists.allworldit.org/|Archives]] | + | [[http://lists.policyd.org/pipermail/users_lists.policyd.org/|Archives]] |
| + | |||
| + | ==== Developers List ==== | ||
| + | |||
| + | This mailing list is for submission of patches and discussion of development regarding PolicyD. | ||
| + | |||
| + | [[https://lists.policyd.org/mailman/listinfo/devel_lists.policyd.org|Subscribe]] | ||
| + | [[http://lists.policyd.org/pipermail/devel_lists.policyd.org/|Archives]] | ||
| + | |||
| + | ===== IRC ===== | ||
| + | |||
| + | * irc.freenode.net | ||
| + | * #policyd | ||
| ===== How to ask for help ===== | ===== How to ask for help ===== | ||
| - | * Mailing list is the preferred method | + | * Mailing list is the preferred method although users are more than welcome to join us on IRC |
| * Include: | * Include: | ||
| - | * Full set of screenshots and detailed logs | + | * The exact version of policyd you are running and where you got it |
| + | * Full policyd debug log (see [[cluebringer.conf|here]] to enable logging) | ||
| + | * Postfix log, if applicable | ||
| * Steps to reproduce, if possible | * Steps to reproduce, if possible | ||
| - | * Relevant setup fields / structure | + | * Relevant database fields / structure |
| + | * Relevant mail log | ||
| + | |||
| + | ===== Commercial Support ===== | ||
| + | Commercial support options can be found here http://policyd.com | ||